FREQUENT QUESTIONS
Costs - Training - License
Of course. These are the packages we offer. MICRO: It is designed for cases where a single person manages a business, and she handles all the data herself. It is perfect for wineries, small pharmacies or hardware stores. INDEPENDENT: It is designed for independent accountants who work with the accounting and payroll of several companies. SMEs: For companies that have a work team and need several people to use the system at the same time. PROFESSIONAL: For companies that are organized in different areas such as: Administration, accounting or customer service. Within your office you can use the system to work with several companies. CORPORATE: For companies that manage branches or for groups of companies that work in an articulated and integrated way.
There are several prices for each company size; click on the "Prices" menu of this same website Each package is designed to have everything that is needed according to the size of your company, so that you do not pay for things that will not be used.
Yes. The systems are designed to mimic the same work processes of companies, but taking care of manual and repetitive processes. If you are familiar with accounting, billing or payroll, it will be very easy to use our accounting, billing (business management) or payroll modules.
In that these systems have been originally developed for large companies in which they have been operating for more than 20 years, having adapted to all their complexities and requirements. All packages are based on the same design, but with different components for each company size, so you only pay for what you will use.
- Because we have more than 20 years in the market; This supports our experience and shows that we are not passing through.
- Because we are the development house and owners of the products we offer. The changes and improvements in our systems are made by ourselves. This ensures less time and costs for the client, because we are the development house and owners of the products we offer. The changes and improvements in our systems are made by ourselves. This ensures shorter times and costs for the customer.
- For our Post-sale service. We provide personalized attention for optimal product performance.
- For the age of our customers. Our corporate product has customers with more than 10 years using them. This is a guarantee that we do things well.
- Because it is a Peruvian export product. Our product has placements in Chile and Argentina.
- For the quality of our client portfolio. Click on the "Main Customers" menu of this same web page.
It's like saying "all cars are the same" because they have tires, doors, engine, rudder, accelerator and brake. There are innumerable differences in terms of vehicle capacity, quality of materials, safety concepts, additional accessories, warranty and support that explain so much price difference between products that seem the same. It is here that it is vital that the customer see a demonstration of all the options offered by the market. Look at the other products, then look at ours and draw your conclusions.
Los Programs cost more or cost less for the following:
- Data Repository Technology (ISAM, DBF, Access, MySQL, SQL Server, Oracle, etc.).
- Additional specific benefits (Depends on each system).
- The time dedicated to implementation.
- The time dedicated to training.
- Guarantee (It is possible to measure it by looking at the client portfolio, in quantity and quality as well as the time they have been using the system).
- After-sales service (How many hours will they dedicate to assist you after you buy the product) A product costs less when it offers less at any of these points. If two products offer the same, or there is no price difference or the difference is not considerable.
Basically the excel sheets cannot be opened by several people, so teamwork is discarded. And even when a single person works, Excel sheets do not perform processes, only calculations. Consider the following:
- Each time a sale is registered, the system automatically:
- Issue the invoice / ballot.
- Load the sales record.
- Download the inventory and notify if you are running out of merchandise.
- Update the accounting.
- Each time staff commissions / absences are recorded, the system automatically:
- Recalculate and generate payment slips.
- Calculate how much you have to pay at AFPs.
- Prepare the information for PDT SUNAT.
- Use the data to correctly calculate the bonuses, vacations and CTS deposits to be paid.
- Calculate the accounting provisions of the sheet, (CTS, Vacaciones y Gratificación) that allow to reduce the taxes to be paid.
- Every time you buy new machinery, equipment or PCs, the system automatically:
- Update the fixed inventory.
- Calculate the monthly depreciation of the equipment, which is recorded in the accounting as an exit allowing to pay less taxes.
Windows 2000 Professional, Windows XP / Vista / 7/8 32 and 64 bits. There are some add-ons that work only in 32-bit versions.
In systems there is no guarantee of "If you do not like it, we will refund your money" because the systems do what they offer following a predetermined process style that the client does not necessarily share. If the client wants a system that does what he wants in exactly the way he works, it will probably be convenient for him to have a system developed instead of buying a ready-made one. Our systems follow models and work processes that have been perfected through our 20 years in the market, so the experience of companies in this area is crucial. Our client portfolio guarantees that the styles and work processes established in our systems are compatible with the requirements of the same portfolio, which is why the quality of the portfolio is very important to be taken as a supplier guarantee reference. We have trained professionals to solve any type of doubt. From our headquarters we will answer your questions by providing an efficient and high quality after-sales service. This program is the same as that used in large companies, the only difference is the complements that by not putting them all in the smaller versions make you not pay for what you will not use.
Core 2 Duo or higher. With 4GB of minimum memory.
The purchase of your system includes:
- systems license.
- Installation in the client's office.
- Training (The place and the amount of hours depends on the package).
- Maintenance service for one year (which can be attention by mail (free), or telephone attention, remote control or visits to the client's office according to the type of service that is contracted.
Not for the moment. We are working on that purchase option.
Yes, but only from the version PyME.
It cannot be recorded on a storage device or USB, since the program needs a PC to work. What you can record on your USB are backups.
Yes, but only from the PyME version. In these cases, the program has the possibility of working in a Multi-user system, that is, a network can be created for several people to upload data at the same time or by dividing the work, and so that consolidated and processed information can be consulted of everything that has been joined.
With the training that is included in the price of the system. The number of hours and the place of training will depend on the version purchased. We provide training, we have instructional videos, we have manuals on our website, and we provide ongoing assistance (office hours) via Maintenance services.
Click on the title of "Contactenos" of this website and you will find several ways to do it. You can contact us via email or by phone to make the purchase.
Yes, and it is included in any package you buy. We train the client in the use of the system, but the client must have knowledge of the theory and the processes associated with each module. For example, we teach how to use the accounting module but we don't teach accounting; The person has to have accounting knowledge otherwise he will not understand the accounting processes.
Yes, you can and use it forever and No, it has no expiration date. In practice, the SUNAT, the SBS, the Banks, the Ministry of Labor and even the government issue accounting, tax, fiscal and labor standards that require frequent changes in the systems, which causes the system to continue functioning, although do not solve all legal requirements, even new versions of Windows, which are technically Windows updates, require updates on the systems; All this forces customers to hire systems maintenance services.
You can make the purchase directly with us by contacting us. You will find our data in the "Contact Us" tab. We go to your office and install the licensed program, train it, and give you access to videos and web manuals to start working with the systems.
Depending on the characteristics of the company and the system implementation measures, a price simplification can be generated or some kind of discount could be made. The Micro versions have no discount.
In our After-sales service you can make inquiries via email, telephone or you can approach our offices. The client can hire the maintenance service (prices from US $ 500.00 per year) and receive support and updates for one year.
It depends. With the basic versions, the queries about the use of the system are answered by mail; On a second level, by telephone, and at a higher level, doubts about the results of the system are taken care of personally in our offices with data backups that the client has to bring.
It depends. In the basic versions the reinstallation service has a cost of US $ 125.00. In the versions that have an annual maintenance service (prices from US $ 500.00 per year) the reinstallation is done without cost.
It depends. In the basic versions the update service has a cost of US $ 125.00. In the versions that have an annual maintenance service (from US $ 500.00 per year) the update is carried out free of charge.
There are packages available that support multiple users. From the SME package you can use a Multiuser system.
Each system is equipped with an option with which you can check if your machine has the latest version available and then be able to update the system from the internet.
No. But if it shows that the system does not have something we offered, we will return it. If you find problems with the system, we will correct the program, and install the update at no cost, no matter what version or module you purchased. The system we develop meets high quality standards. In the 20 years that we have in the market we have not presented any problem of money back, customers who are with us more than 10 years confirm that we do things well.
No. Because the license is to install the System Database on a single server, where all companies that use the system must access. For each server where the Database is installed, you need to purchase a user license.